FAQ - Acamerawarehouse

Ordering and Payment

How can I place an order?

You can place an order through our website by adding items to your cart and proceeding to checkout. You can also place an order by calling our customer service.

Is my payment information secure?

Yes, we use secure encryption technology to protect your payment information. Your data is handled with the highest level of security.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, bank transfers, and cash on delivery for local orders.

Can I cancel or change my order after it’s been placed?

Yes, you can cancel or change your order if it has not been shipped yet. Please contact our customer service team as soon as possible to make any adjustments.

Shipping and Delivery

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on the destination.

How long will it take to receive my order?

Delivery times depend on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, and shipping within the country takes 3-5 business days.

Can I track my order?

Yes, once your order has been shipped, we will provide you with a tracking number so you can monitor the delivery status.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact our customer service team immediately with photos of the damage. We will assist you with a return or exchange.